How long will my order take?

Orders are typically shipped within 2-3 weeks from time of payment. If there are any issues that will lead to significant delays we will contact you to let you know. All shipments are given a tracking number, which will be emailed to you when your order is shipped.

I lost my reorder link, how can I find it?

The easiest way is to use our Find My Reorder Link page, which will help you find your reorder link straight away for any previous order.
If the system can't find it, just contact us and we'll help you out!

To add a different style or coloured shirt to your order simply complete the first part of your order and when you get to the Review Order step, click the Add Another Order button (1) from the menu on the right hand side of the screen. This will prompt you to add another order (2). Click "Yes". This will take you to the first step to design your additional shirt(s). On the menu on the right side, you will now see the "All Orders in Cart" box (3). This lets you change between the orders in your cart or remove an order completely by clicking the "X" icon. There are no minimum number of shirt requirements for additional orders.

Madcore will try and accommodate all changes to an order, however if your order has already been processed we will have to charge additional fees to cover any rework required.

If you need to change an order please contact Madcore as soon as possible or call on 1300 582 966 to discuss.

To place an order, simply follow our step-by-step online design process and proceed through to our secure online checkout. Fast, easy and convenient!

Using our online design system you can add individual names, numbers, custom text and logos to any of the large range of high quality sports shirts offered by Madcore.

Yes. The Madcore online design system offers the opportunity to upload your own logo. Your logo must be one block colour and not contain lots of fine detail or small text as this is unsuitable for our printing process. Please remember to upload a high quality logo to ensure the best printing results.

Madcore offers customers the option to pay via credit card, direct deposit, cheque or Paypal.

Shipping costs depend on the size of the order, for a typical 10 shirt order shipping is $24.95. The shipping cost for your order is displayed at the checkout prior to making payment.

To speak to a customer service representative regarding your order please click here to contact us or call on 1300 582 966.

Yes. By electing to include Madcore sponsorship on your garments you will receive a 5% discount on your order.

Sizing information is provided at step 5 of the design process. All measurements are half-chest measurements in centimetres.

Madcore shirts have washing instructions on the tag, but in general: Cold machine wash. Wash dark colours separately. Do not tumble-dry. Warm Iron. Do not iron decoration. Do not dry clean.

If for some reason there is a manufacturing defect with your product, please return your item for exchange, refund or credit. All returns must be made within 14 days of receiving your order. Returned items must be in the original condition that you received them.

In order for us to process your return, please include the original receipt with your name, email address and order number along with the items that you are returning.

Please note, we cannot accept custom orders for return where customers have selected incorrect sizes or have entered incorrect print details. If we are at fault for any incorrect printing we will send you a replacement item as soon as it is bought to our attention.

No. Madcore does not store credit card information and will not share your personal data. See our Privacy Policy.